Privacy Policy

Last updated: September 2026

AnimeShirtWala is operated by VIGYAPUNK ("we", "us", "our"). We respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, or otherwise interact with AnimeShirtWala.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.

1. Information We Collect

When you use the AnimeShirtWala website, we may collect information including:

Information you provide directly

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Customer account information

• Order and purchase information

• Information you provide when contacting customer support

• Communications and other information you voluntarily provide to us

• Marketing and communication preferences

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages and products viewed

• Referring website or source

• Website interactions and browsing activity

• Approximate location derived from technical information

• Cookies and similar tracking information

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Process payments

• Arrange delivery of your purchases

• Send order confirmations and transactional communications

• Provide shipping and tracking updates

• Create and manage customer accounts

• Provide customer support

• Respond to enquiries

• Improve our products, website and services

• Analyse website usage and customer behaviour

• Measure marketing and advertising performance

• Personalise your experience

• Detect and prevent fraud, abuse and security issues

• Protect our website, business and customers

• Send promotional communications where permitted

• Comply with applicable legal, tax and regulatory requirements

• Establish, exercise or defend legal claims

• Perform other purposes disclosed to you at the time information is collected or otherwise permitted by applicable law

3. Marketing Communications

If you provide the necessary consent or otherwise permit us to do so under applicable law, we may send you promotional communications by:

• Email

• WhatsApp

• SMS

• Other communication channels we may use from time to time

These communications may include information about:

• New product launches

• Promotions and discounts

• AnimeShirtWala announcements

• Special events

• Offers and campaigns

You may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us at hello@animeshirtwala.com.

Please note that opting out of marketing communications does not prevent us from sending essential transactional communications relating to orders, payments, shipping or customer-service matters.

4. Cookies and Similar Technologies

AnimeShirtWala uses cookies, pixels, tags and similar technologies to operate and improve our website and understand how visitors interact with it.

These technologies may be used for:

• Website functionality

• Remembering preferences

• Analytics

• Understanding website traffic

• Measuring advertising effectiveness

• Personalised advertising and marketing

• Fraud prevention and security

We may use technologies and services provided by third parties, including Shopify, Google Analytics, Meta and other analytics, advertising or marketing providers.

Depending on your location and applicable law, you may have choices regarding certain cookies and tracking technologies through our cookie settings or other available controls.

5. Customer Accounts

AnimeShirtWala allows customers to create accounts on our Shopify store.

Your customer account may contain information such as:

• Name

• Email address

• Phone number

• Shipping addresses

• Billing information

• Order history

• Other information associated with your account

You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorisation.

6. Payment Information

Payments may be processed by third-party payment providers.

Depending on the payment method you choose, the payment provider may collect and process information necessary to complete your transaction.

We do not intend to store complete payment card information on our own systems.

Payment providers may process your information according to their own privacy policies and terms.

7. Sharing Your Information

We may share personal information where reasonably necessary to operate AnimeShirtWala, fulfil orders, provide services, comply with law or protect our business and customers.

Third parties may include:

• Shopify and Shopify-related service providers

• Payment processors and payment gateways

• Shipping and courier companies

• Logistics and fulfilment providers

• Website hosting and technology providers

• Email and messaging providers

• Customer support providers

• Analytics providers

• Advertising and marketing platforms

• Fraud prevention and security providers

• Professional advisers

• Government authorities, regulators or law enforcement agencies where required or permitted by law

We may also share information with other service providers where necessary to provide services to you or operate our business.

We do not sell your personal information merely for the purpose of selling personal information to third parties.

8. Third-Party Services and Platforms

Our website relies on third-party services to operate certain functions.

These may include Shopify, payment providers, courier companies, analytics services, advertising platforms, email providers, WhatsApp or other communication platforms.

When you interact with a third-party service, that third party may process your information according to its own terms and privacy policy.

We encourage you to review the privacy policies of third-party services where appropriate.

9. International Data Processing

Some of our service providers may store or process information outside India.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for:

• Order fulfilment

• Customer service

• Accounting and tax purposes

• Legal and regulatory compliance

• Fraud prevention

• Dispute resolution

• Maintaining business records

• Protecting our legal rights

The length of time information is retained depends on its nature and the reason it was collected.

11. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we process about you

• Request correction of inaccurate information

• Request deletion of personal information where legally permitted

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Exercise applicable choices regarding cookies and tracking technologies

• Raise a concern or complaint regarding our handling of your personal information

To make a privacy-related request, contact:

hello@animeshirtwala.com

We may need to verify your identity before processing certain requests.

Certain information may need to be retained where required by law or where necessary for legitimate business, security, accounting or legal purposes.

13. Children's Privacy

AnimeShirtWala does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at hello@animeshirtwala.com.

14. Data Breaches and Security Incidents

If we become aware of a personal data breach that requires notification under applicable law, we will take the steps required by applicable law, which may include notifying affected individuals or relevant authorities.

15. Third-Party Links

Our website may contain links to third-party websites, social media platforms or other services.

We are not responsible for the privacy practices, content or security of third-party websites or services.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way AnimeShirtWala handles personal information, please contact us.

VIGYAPUNK
AnimeShirtWala
501, 139/3, Krishna Reddy Layout
Domlur, Bengaluru – 560071
Karnataka, India

Email: hello@animeshirtwala.com
Phone/WhatsApp: +91 8073503589
Customer Support Hours: 10:00 AM – 5:00 PM

GSTIN: 29AAYFV7229E1ZE